UX/Web Design

User Experience and Customer Experience: Why the Difference Matters

Imagine you and I are in a room full of people. I ask everyone, “Who here knows what user experience is?” I’d probably see a lot of hands; yours might be one. If I pulled you out ... Read more

Why It’s Important to Have Developers Who Care About UX

Imagine you’re in a foreign country and need to communicate with someone who doesn’t speak the same language as you. Sure you could get by with your knowledge of a few basic phrases, but wouldn’t ... Read more

Discovery: The Most Important Part of Your UX Budget

If someone asked you to name the most important deliverable a user experience designer helps create through the course of a web design and development project, what would you say? Personas? Sketches? Wireframes? Information architecture? Customer journey maps? ... Read more

How Long Does It Take to Redesign a Website?

If you're reading this, chances are your business is in need of a new website, and you need to figure out how long it will take and how much it will cost. The good news for you is ... Read more
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